Gift Shop

THE POLAR EXPRESS Train Ride

All Aboard THE POLAR EXPRESS! This memorable journey will take you on an incredible journey! Believe the magic this Holiday season!

Over 70,000 passengers rode THE POLAR EXPRESS with the Great Smoky Mountains Railroad in 2014 and we hope to see you in 2015! The 1¼ hour round-trip excursion comes to life as the train departs the Bryson City depot for a journey through the quiet wilderness for a special visit at the North Pole. Set to the sounds of the motion picture soundtrack, guests on board will enjoy warm cocoa and a treat while listening and reading along with the magical story. Children’s faces show the magic of the season when the train arrives at the North Pole to find Santa Claus waiting. Santa will board THE POLAR EXPRESS, greeting each child and presenting them with a special gift as in the story, their own silver sleigh bell. Christmas carols will be sung as they return back to the Bryson City Depot. THE POLAR EXPRESS begins November 13 and operates through January 3, 2016.

Did you ride in 2014 and have some fantastic photos to share? Check out POLAR EXPRESS Photo Contest!

We encourage guests to plan ahead and stay apprised of the latest weather developments. We have yet to cancel a POLAR EXPRESS departure because of inclement weather. If you're staying in the Gatlinburg/Sevierville, Tennessee area, the Great Smoky Mountains National Park Service announces road closures and openings on Twitter, or call (865) 436-1200 extension 631 for a recorded message.

In such case Highway 441 is closed through the national park, Interstate 40 typically remains open. Use 45 Mitchell Street, Bryson City, North Carolina 28713 as your destination to find an alternate route.

Classes of Service

First Class

Off Peak / Peak / Christmas Eve
Adult (13+)Child (2-12)Infant (0-23 Months)
$62.00 / $71.00 / $76.00 $43.00 / $48.00 / $52.00 $15.00 / $20.00 / $20.00

First Class features interior carpet and plush furniture along with new exterior paint and detailing to highlight the cars authenticity. Large windows and climate control for comfort. Table tops of 4 and 2 are available. You may be seated at a table of 4 if your party is 2. All guests will receive a specialty treat bag with sweet treats, a freshly baked cookie, and warm cocoa served in a POLAR EXPRESS souvenir mug!

Crown Class

Off Peak / Peak / Christmas Eve
Adult (13+)Child (2-12)Infant (0-23 Months)
$52.00 / $58.00 / $65.00 $38.00 / $43.00 / $47.00 $10.00 / $15.00 / $15.00

Crown Class features climate control for comfort, large picture windows for optimal viewing, and easily accessible restrooms. Seats are arranged in sets of four with two facing each other. This is wonderful for families or parties who wish to stay grouped together throughout the duration of their ride. All guests receive a freshly baked cookie and warm cocoa served in a souvenir POLAR EXPRESS tumbler.

Coach Class

Off Peak / Peak / Christmas Eve
Adult (13+)Child (2-12)Infant (0-23 Months)
$42.00 / $48.00 / $55.00 $28.00 / $33.00 / $37.00 $0.00 / $0.00 / $0.00

Coach Class features windows that are able to open for fresh-air, ceiling fans and heat for cooler evenings. Seats are arranged in sets of four with two facing each other. A freshly baked cookie and warm cocoa is served to guests by the car's friendly POLAR EXPRESS chef!

Class Comparison

*The Jackson, a First Class service car, does not have picture windows. Instead the Jackson has windows that open and close.
Amenity First Class Crown Class Coach Class
Heat Yes Yes Yes
Meets Santa Yes Yes Yes
Children receive silver bell Yes Yes Yes
Served Cocoa Yes Yes Yes
Served Cookie Yes Yes Yes
Story Narrated/Music Yes Yes Yes
Sing-a-long Carols Yes Yes Yes
Padded Seats Yes Yes Yes
Restrooms Available Yes Yes Yes
Assigned Seating Yes Yes No
Large Picture Windows Yes* Yes No
Additional Treats Yes No No
Souvenir Ceramic Mug Yes No No
Souvenir Travel Mug No Yes No
Windows Open/Close No* No Yes
Lunch/Dinner Available No No No

Schedule

November 2015

*Peak rate applies
SunMonTueWedThuFriSat

1

Other Trains
Available

2

No Trains

3

No Trains

4

Other Trains
Available

5

Other Trains
Available

6

Other Trains
Available

7

Other Trains
Available

8

No Trains

9

No Trains

10

No Trains

11

Other Trains
Available

12

Other Trains
Available

13


Other Trains
Available

14

*
*
*

Other Trains
Available

15

No Trains

16

No Trains

17

No Trains

18

Other Trains
Available

19

Other Trains
Available

20



Other Trains
Available

21

*
*
*

Other Trains
Available

22


Other Trains
Available

23

Other Trains
Available

24



Other Trains
Available

25



Other Trains
Available

26

No Trains

27

*
*
*

Other Trains
Available

28

*
*
*

Other Trains
Available

29



30

No Trains

December 2015

*Peak rate applies
†Eligible for School/Home School rates
‡Christmas Eve rate applies
SunMonTueWedThuFriSat

1

No Trains

2


3


4


*
*
*

5



*
*
*

6



7

8

9



10



11


*
*
*

12



*
*
*

13



14



15



16



17



18

*
*
*

19



*
*
*

20

*
*
*

21

*
*
*

22

*
*
*

23

*
*
*

24


25

No Trains

26



Other Trains
Available

27



Other Trains
Available

28



Other Trains
Available

29



Other Trains
Available

30



Other Trains
Available

31

No Trains

January 2016

SunMonTueWedThuFriSat

1


2



3


4

No Trains

5

No Trains

6

No Trains

7

No Trains

8

No Trains

9

No Trains

10

No Trains

11

No Trains

12

No Trains

13

No Trains

14

No Trains

15

No Trains

16

No Trains

17

No Trains

18

No Trains

19

No Trains

20

No Trains

21

No Trains

22

No Trains

23

No Trains

24

No Trains

25

No Trains

26

No Trains

27

No Trains

28

No Trains

29

No Trains

30

No Trains

31

No Trains

Ticket fares subject to 7% Historic Preservation Fee and 6.75% North Carolina sales tax. Schedules, fares, motive power, equipment, seat selection, and meals are subject to change without notice. We guarantee the class of service you select. You will be notified if a change in schedule or motive power affects your reservation. Payment in full at booking by major credit card is required to finalize a reservation. You may cancel your reservation in full or in part and receive a refund less a $14.00 fee per adult ticket and $7.00 fee per child ticket as late as 48 hours before departure. Within 48 hours of the departure the reservation becomes nonrefundable. You may reschedule any time prior to your originally scheduled departure with a $6.00 fee per ticket for another date within the same calendar year. You may not reschedule a reservation after the scheduled departure.

Based on THE POLAR EXPRESS book and characters trademarked and copyright 1985 by Chris Van Allsburg. Used by permission of Houghton Mifflin Company. All rights reserved. THE POLAR EXPRESS and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc.

You agree that THE POLAR EXPRESS event (the “Event”) for which you purchased tickets and/or attended is a public event, that your appearance and actions inside and outside the venue where the Event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the Event. You hereby irrevocably grant permission to the Event’s host railroad, licensor, sponsor(s) and/or their assigns to use, copy, display, distribute, exhibit and utilize your name, image, digital image, likeness, acts, poses, voice, appearance, movements and statements in any live or recorded audio, video or photographic display or other transmission, exhibition, publication or reproduction of same, including at the Event (regardless of whether before, during or after the Event) for any purpose, in any manner, in any medium or context now known or hereafter developed without further authorization from or any compensation to you or anyone acting or entitled to act on your behalf.

whistle mail envelopes

Roll Up!, Roll Up!
Sign Up!, Sign Up!

recent news tweety
Plans for Steam Engine #1702 Begin to Move Forward in the New Year
  all aboard pamphlet

View our current
All Aboard here

Download PDF