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Applying for Polar Express 2020?

Why work for Great Smoky Mountains Railroad Polar Express?

We have a lot of fun providing unique experiences for our passengers.
Fun way to earn extra cash this holiday season!
Work with your Friends. 
Eligible for food and merchandise discounts.
Earn train passes for you, friends, and family.

How to Apply

We are accepting applications now! All applications submitted will be kept on file for a year from the date of submission. 

FOR RETURNING (2019 Season) PEX APPLICANTS - You will find the first downloadable packet HERE. Please read through and follow carefully the check list at the front of the packet.

FOR NEW PEX APPLICANTS - You will find your downloadable packet HERE. Please read through and follow carefully the check list at the front of your packet.

FOR ALL APPLICANTS - New in 2020 the NC Dept.of Labor requires you to obtain a Youth Employment Certificate if you are UNDER THE AGE OF 18! You must have this prior to your orientation.  Find the application HERE

Use the address 225 Everett Street Bryson City, NC 28713 as the employer address and the number 828-488-7019.

What to Expect In 2020

In order for us to operate safely during COVID-19, all employees MUST adhere to a strict cleaning and personal protection policy. Meaning ALL staff will be wearing a face mask and gloves during service in addition to practicing social distancing. All employees will be expected to train in all new cleaning procedures. We will be doing everything possible to protect guests and employees while sill maintaining the magic of this train ride. 

Must be able to commit to Oct 1st - Dec 31st training and work schedule. Various afternoons, evenings, and weekends. No major holidays.

Available Positions

  • PEX Show Conductors - Minor Speaking Role, Male character, charming, outgoing, and personable.
  • PEX Chef and Waiters - Male/Female character, acting/dancing/singing etc. outgoing, joy-filled, animated etc.
  • PEX Hero Boy - Non Speaking- Boy/Young Male, age range: 9-14, sincere, ability to interact with others from a distance, no taller than 5’4”. Extremely animated.  
  • PEX Sound Technician - Non Speaking- Must be familiar with sound and lighting technology, MAC operating systems, have a basic knowledge of music.
  • PEX North Pole Elves - Non Speaking - Male/Female, age range 14-16, ability to interact from a distance, comfortable with dancing outdoors, extremely animated and cheerful. 
  • Polar Express Santa - PLEASE SEND RESUME to [email protected] - Minimal Speaking - Male, age range 40+, Able to walk on a moving train while interacting with passengers with minimal contact. Embodies the Christmas Spirit with joy and confidence. White beard preferred but not required.
  • PEX Crowd Control - Non Speaking - Male/Female, age range: 18+, must posses excellent customer service, comfortable with giving direction.  Able to work in outdoor weather conditions at night. 

Most roles will also include service duties. Ex: Thorough cleaning, light food service, light to medium lifting, and other various onboard duties. ALL onboard cast will be expected to wear facial masks and gloves during service. 

Interviews

FOR RETURNING (2019 Season) PEX APPLICANTS - Once all your documents from HERE are complete and submitted, begin working on your next packet HERE. We will be in contact with you. 

FOR NEW PEX APPLICANTS - Once your application and all required documents from HERE have been recieved and reviewed you will recieve a phone call to determine your next step. Interviews will begin on Sept 15th and will be every Tuesday, Thursday and Friday from 3PM to 6PM at the GSMR offices. Our offices are located at 225 Everett Street in Bryson City. You will need to buzz up into the building by pressing the button located beside the glass door with the GSMR logo on the front. Please follow all directional signage and remain socially distanced as you wait. Masks are required inside the GSMR Offices. 

*REMINDER* FOR ALL APPLICANTS - New in 2020 the NC Dept.of Labor requires you to obtain a Youth Employment Certificate if you are UNDER THE AGE OF 18! You must have this prior to your orientation.  Find the application HERE

Use the address 225 Everett Street Bryson City, NC 28713 as the employer address and the number 828-488-7019. 

 

GSMR has a Zero Tolerance Drug & Alcohol policy.  Equal Opportuntiy Employer. E-Verify

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APPLICATION Documents.pdf1.09 MB
Orientation Packet.pdf1.09 MB
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